Your Front Desk

Enterprise Rent-A-Car – Panama City Beach

Shoppes at Edgewater (850) 234-5796

Answering for you
Riley
● On the line
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Today’s Activity

A quick look at what came in.

Total calls
47
So far today
Handled for you
31
66% answered automatically
Sent to the branch
11
Warm transfers
After-hours captured
5
Would have been missed
~142 minutes saved your team didn’t spend on the phone today.

Needs Attention

Callers waiting on a follow-up.

4 open
Marcus Hill
(850) 555-0142
Priority
Extension

Review rental agreement and confirm extension.

12 min ago

Sandra Pope
(404) 555-0190
Priority
Insurance Referral

Confirm claim details and vehicle availability.

38 min ago

Jaime Ortiz
(850) 555-0231
After-Hours Reservation

Call back and confirm rental options.

3 hr ago

Unknown caller
(850) 555-0444
Pricing Question

Call back with accurate quote.

2 hr ago

Handled Automatically

What Riley took care of without bothering the team.

Hours & Location
12
Pickup Info
7
Return Drop-off
5
Reservation Intake
4
Lost & Found Logging
2
General Questions
1

Call Breakdown

What people called about today.

Hours & Location26%
Pickup & Return22%
Reservations18%
Insurance Referrals14%
Pricing10%
Other10%

Recent Calls

Tap any call to see what happened.

After-Hours Capture

Calls that would have rung out — now waiting for you.

Jaime Ortiz · (850) 555-0231
Wanted to book a pickup Saturday afternoon.
3 hr ago
Unknown
Asked about Sunday hours.
5 hr ago
Renee Carter
Insurance referral, needed callback Monday morning.
8 hr ago
Posted Up · Enterprise Rent-A-Car – Panama City Beach