Your Front Desk

Rosie's Dispensary

Your AI front desk, call summaries, and follow-up dashboard.

Answering for you
Sam
● On the line

Today’s Activity

A quick look at what came in.

Total calls
42
So far today
Handled for you
26
62% answered automatically
Sent to staff
10
Warm transfers
After-hours captured
6
Would have been missed
~128 minutes saved your team didn’t spend answering repetitive calls today.

Needs Attention

Patients waiting on a follow-up.

5 open
Maya Lewis
(850) 555-0198
Product Availability

Reason: Asked whether 10mg gummies were available today.

Next step: Confirm edible inventory and follow up with the patient.

20608d ago

Andre Collins
(850) 555-0144
Online Order

Reason: Pickup order had not updated.

Next step: Check order status and contact patient.

20608d ago

Rachel Young
(850) 555-0188
Priority
Complaint

Reason: Says discount was not applied.

Next step: Manager should review and follow up.

20608d ago

Denise Carter
(850) 555-0177
First-Time Patient

Reason: Asked what to bring for first visit. Sam explained valid Florida medical card and ID are required.

Next step: Send first-time patient instructions.

20608d ago

Unknown caller
(850) 555-0130
Priority
Adverse Reaction

Reason: Caller said a product made them feel unwell.

Next step: Escalate immediately to store staff. If emergency, caller should contact emergency services.

20608d ago

Handled Automatically

These calls were handled without interrupting your team.

Hours & Location
9
Medical Card Requirement
6
First-Time Patient Basics
4
Pickup Process
3
Delivery Area Basics
2
Menu Link Request
2

Call Breakdown

What people called about today.

Medical Card Requirement22%
Product Availability18%
Online Order14%
Pickup12%
Delivery10%
First-Time Patient10%
Promotions6%
Compliance Question4%
Complaint2%
Other2%

Recent Calls

Tap any call to see what happened.

After-Hours Capture

Calls that would have gone unanswered — now waiting for you.

Unknown · (850) 555-0210
Asked whether vape carts were back in stock.
20608d ago
Luis Romero · (850) 555-0223
Couldn't complete checkout on the online order page.
20608d ago
Erin Park · (850) 555-0244
First-time patient asked what to bring tomorrow.
20608d ago
Unknown · (850) 555-0255
Asked if delivery covers Crawfordville.
20608d ago
Kim Walsh · (850) 555-0266
Asked to be called back in the morning.
20608d ago
Posted Up · Rosie's Dispensary